Privacy Policy

Effective Date: June 15, 2024

Introduction

Welcome to travel-swan.com (the “Website”). Travel Swan (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. It also outlines your rights concerning your personal data and how you can exercise those rights.

Data Collection

We collect various types of personal data to provide and improve our services. This includes:

  1. Personal Identification Information: Name, email address, phone number, billing address, shipping address.
  2. Payment Information: Credit card details, billing information (collected securely via our payment processors).
  3. Technical Data: IP address, browser type, operating system, device type, and usage data.
  4. Communications Data: Any data provided during communication with us, including emails and contact forms.
  5. Marketing Data: Preferences in receiving marketing from us and your communication preferences.

Data Usage

We use your personal data for the following purposes:

  1. To Provide and Manage Our Services: Processing orders, delivering products, managing payments, and providing customer support.
  2. To Communicate with You: Sending order confirmations, updates, and responding to inquiries.
  3. To Improve Our Services: Analyzing usage data to enhance user experience and our offerings.
  4. Marketing and Advertising: Sending newsletters, promotions, and special offers (you can opt-out at any time).
  5. Legal Compliance: Fulfilling our legal obligations, such as tax reporting and fraud prevention.

Data Storage

Your personal data is stored securely on servers located in [Specify the location if applicable, e.g., the EU/EEA]. We employ industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell your personal data. However, we may share your data with third parties in the following circumstances:

  1. Service Providers: To companies that provide services on our behalf, such as payment processing, shipping, and marketing.
  2. Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
  3. Legal Requirements: If required by law or to protect our legal rights, we may disclose your information.

Security Measures

We implement various security measures to ensure the safety of your personal data, including:

  1. Encryption: Encrypting sensitive information during transmission using SSL/TLS technology.
  2. Access Controls: Restricting access to personal data to authorized personnel only.
  3. Regular Security Audits: Conducting regular security assessments and updates to address vulnerabilities.

User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  1. Right to Access: You can request a copy of the personal data we hold about you.
  2. Right to Rectification: You can request correction of any inaccurate or incomplete data.
  3. Right to Erasure: You can request the deletion of your personal data under certain conditions.
  4. Right to Restrict Processing: You can request the restriction of processing your data under specific circumstances.
  5. Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  6. Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing.
  7. Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at:

Email: mdarsa@travelswan.com
Address: Badaro, Sami AL Soloh St. Pacmac building, ground floor.

Cookies

Our Website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@travelswan.com
Address: Badaro, Sami AL Soloh St. Pacmac building, ground floor.

Thank you for trusting Travel Swan with your personal data. We are committed to safeguarding your privacy and ensuring a secure online experience.